If you’re a fresher looking to kickstart your IT career, the Cognizant Process Executive Recruitment 2025 could be the chance you’ve been waiting for. Cognizant, one of the top global IT companies, is hiring candidates with 0–1 year of experience to join their team as Process Executives in Chennai.
This role focuses on incident management in service desk operations, where you’ll handle POS software and hardware issues, work with cross-functional teams, and gain real-world exposure to IT service delivery. With rotational shifts and on-site opportunities, it’s a solid entry point into a career in tech support and IT operations.
If you want to get into a reputed organization that values growth, innovation, and inclusivity, here’s your shot. Let’s break down the key details you need to apply right away.

Cognizant Process Executive Recruitment 2025
| Field | Details |
|---|---|
| Organization | Cognizant Technology Solutions |
| Post Name | Process Executive – CHD |
| Vacancies | Not Disclosed |
| Eligibility | Freshers (0–1 year experience), Graduates |
| Last Date | Ongoing Recruitment |
| Official Website | www.cognizant.com |
Key Highlights
- Cognizant Process Executive Recruitment 2025 is open for freshers and recent graduates.
- Location: Chennai, India.
- Post involves incident management and service desk support.
- Candidates should have basic technical knowledge of POS systems.
- Role requires adaptability to rotational shifts and strong communication skills.
- Full-time, office-based job with career growth opportunities.
- A great option for those searching for fresher jobs in Chennai, IT support roles, and Cognizant careers 2025.
Eligibility Criteria
To apply for the Cognizant Process Executive Recruitment 2025, candidates must meet the following requirements:
- Education: Any graduate degree is acceptable. Candidates with a background in IT, Computer Science, or related fields will have an advantage.
- Experience: 0–1 year of relevant experience. Freshers are highly encouraged to apply.
- Technical Knowledge: Basic understanding of POS (Point of Sale) systems and ability to troubleshoot software/hardware issues.
- Skills Required:
- Strong communication skills for interaction with team members and stakeholders.
- Analytical mindset to identify trends in incident management.
- Problem-solving ability to provide quick and efficient solutions.
- Adaptability to work in rotational shifts.
- Commitment to continuous learning and professional development.
- Age Limit: Cognizant has not specified an age limit, but typically fresh graduates in their early 20s are preferred.
- Other Conditions: Candidates should be willing to work from office (Chennai) and comply with company standards.
This role is designed for candidates who want to step into IT service desk operations and build a foundation for long-term growth in Cognizant.
Job Responsibilities
Working as a Process Executive at Cognizant means you’ll be right in the action of service desk operations. Here’s what you’ll do on a daily basis:
- Collaborate with team members to resolve service desk queries quickly.
- Use incident management tools to log, track, and resolve issues.
- Handle and troubleshoot POS software and hardware incidents with minimal downtime.
- Communicate updates with stakeholders so they’re always in the loop.
- Analyze patterns in incidents and suggest improvements to reduce recurring problems.
- Contribute to building better service desk procedures and improving efficiency.
- Provide technical support and guidance to end-users navigating POS systems.
- Monitor system performance and report anomalies immediately.
- Stay updated through training sessions on new POS hardware/software.
- Ensure compliance with Cognizant’s policies and industry standards.
- Take part in team discussions, bringing new ideas for process enhancements.
- Support integration of new technologies with existing systems.
This isn’t just about fixing tickets—it’s about learning how global IT service management works while developing technical and soft skills that can set you apart.
Important Dates
| Event | Date |
|---|---|
| Notification Published | Sep 30, 2025 |
| Applications Open | Ongoing |
| Last Date to Apply | Not Announced |
Tip: Apply as early as possible, since Cognizant recruitment drives usually close applications once they reach their required numbers.
Selection Process
The selection process for the Cognizant Process Executive Recruitment 2025 is straightforward but competitive. Here’s what you can expect:
- Application Screening: Online applications are reviewed for eligibility.
- Online Assessment (if applicable): Some candidates may be asked to complete a basic aptitude or technical test.
- Interview Rounds:
- Technical Interview – Focused on incident management, POS troubleshooting, and analytical problem-solving.
- HR Interview – Tests communication, adaptability for shifts, teamwork, and cultural fit.
- Document Verification: Candidates must provide valid academic and government ID proofs.
- Final Selection: Based on overall performance, Cognizant will release offer letters to selected candidates.
Pro tip: Prepare for common service desk interview questions, basic IT troubleshooting scenarios, and behavioral questions about teamwork.
How to Apply
Applying for the Cognizant Process Executive Recruitment 2025 is simple. Follow these steps carefully:
- Visit the official Cognizant careers website: www.cognizant.com.
- Go to the Careers/Jobs section and search for the job ID 00063944351.
- Read the job description carefully to ensure you meet all criteria.
- Click on Apply Now and create/login to your Cognizant candidate profile.
- Fill in your personal details, educational background, and work experience (if any).
- Upload the required documents:
- Resume (updated and tailored for IT service desk roles)
- Passport-size photograph
- Valid government ID proof
- Academic certificates (graduation and higher secondary)
- Submit the application and note the reference/application number.
- Regularly check your email and Cognizant’s job portal for updates on your application status.
No application fee has been mentioned, making it free for freshers to apply.
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Why It’s Worth Joining
Here’s why the Cognizant Process Executive role stands out for freshers:
- Brand Recognition: Joining Cognizant, one of the world’s leading IT services companies, boosts your resume immediately.
- Learning Opportunities: You’ll get hands-on experience in incident management, IT support, and POS systems.
- Career Growth: Many employees start in service desk roles and later move into system administration, network support, or project management.
- Work Culture: Cognizant is known for its inclusive, collaborative, and global work environment.
- Job Security & Benefits: As a NASDAQ-100 listed company with over 300,000 associates worldwide, Cognizant offers stability, structured career paths, and perks like healthcare and employee assistance programs.
- Exposure: Working with international clients and technologies broadens your knowledge base.
- Pay & Perks: While salary details aren’t specified, Cognizant typically offers competitive fresher packages along with shift allowances and other benefits.
For fresh graduates, this is more than just a first job—it’s a career launchpad with one of the most respected IT employers.
Conclusion
The Cognizant Process Executive Recruitment 2025 is an excellent opportunity for freshers and recent graduates to enter the IT services industry. With responsibilities centered around incident management, exposure to POS systems, and the chance to work in a global company, this role sets you up for long-term career growth.
If you’re eager to learn, adapt to challenges, and grow in a collaborative environment, don’t wait. Apply online for Cognizant Process Executive Recruitment 2025 today and take your first big step into the IT world.